ForwardAI, Inc.(referred to as either "ForwardAI," "us," "the Company," or "we") is serious about protecting the privacy of your personal information. Our privacy policy explains how we treat your personal data and protect your privacy when using our Services. We have put in place strict policies to ensure that the privacy of your personal information is protected while still allowing you to use the Website (the "Site") or the services provided by ForwardAI (the "Services"). Through using the Services or the Site, we use information gathered about you solely for the purposes set out in this policy. The terms of this policy are updated periodically, so please check our Website or this page regularly for updates. The ForwardAI Terms of Service and Registration Terms often incorporate the terms of this regulation.
When you register for our service, we obtain information from you. This information includes your name, e-mail address, mailing address, telephone number, business history, and bank account information but is not limited to them. We can also gather information regarding our transactions and interactions with you, including your payment history. To enhance the customer experience and deliver our goods and services, we can capture screens and audio. We can also obtain information from third parties' websites or applications, as set out below in this policy. However, you can anonymously visit our Site.
We may use any of the information we collect from you in one of the following manners:
We will share your Personal Information with third parties only in the ways described in the policy.
To ensure your data is secure, we take protection very seriously and have developed a robust set of practices, technologies, and policies. We make it a priority to take our users' security and privacy concerns seriously. We use some of the most sophisticated technology commercially available today for Internet security.
When using the Website, entering, submitting, or viewing your personal details, we enforce several security measures to ensure your information is secure. We offer the use of a secure server. Our communications and processing occur through Secure Socket Layers (SSL) technology. We use SSL encryption to ensure the security of all information and then save it into our secure database, only to be accessible by those authorized with special access rights to our systems and must keep the information confidential.
We also put sufficient physical, electronic, and managerial processes in place to avoid unauthorized access, preserve data accuracy, and ensure the proper use of information to safeguard and protect the information we receive online. To process all financial transactions, we may also use the services of leading companies.
While we strive to protect your personal information, ForwardAI cannot ensure or warrant the security of any data or content you transmit to us, and you do so at your own risk. We will notify you within a reasonable time frame in the event of a violation of your information's confidentiality or protection so that you can take appropriate preventive measures and inform you of the steps that ForwardAI is taking concerning such a breach.
We use cookies, which allow us to make our Website more user-friendly, efficient, and safe. Cookies are tiny text files that your browser uses and are saved on your PC. Most of the cookies we use are session cookies that are automatically deleted at the end of your visit. Cookies do not hurt PC and do not contain any viruses. However, if you do not want to use cookies, you will not be stopped from accessing the Site in any way. You can customize your browser to allow the use of cookies with your permission or block cookies entirely.
We will provide your information to our trusted business partners who assist us in operating the Site, conducting our business, including partners referring you to us, or servicing you, so long as those parties agree to keep this information confidential.
You will be able to connect your ForwardAI account to third-party accounts. BY CONNECTING YOUR FORWARDAI ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (PER YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOURSELF, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third-party account at any time.
We may also disclose your information:
We will retain your personal & business information for as long as you use the services or as necessary to fulfill the purpose(s) for which it was collected, provide our products and services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable law. If we are required to maintain a record of any information, you may not be able to delete such information due to such requirements. Please be aware that your personal information may be stored on backup tapes and locations, third-party servers, and other repositories that may not be erasable and residual information may be retained. We are under no obligation to store such information indefinitely and disclaim any liability arising out of, or related to, the destruction of such information.
You allow us to receive information when you use the Services to log in to a third-party website or application (e.g., Facebook, Twitter, or LinkedIn) (the "Third Parties Platform"). Please note that if such retention is sufficiently appropriate to follow this policy and our Terms of Service, we keep the details we collect from your profile on the Third Party Website when you are signed in to the Services and even after you have logged out of the Services, at our sole discretion.
We may collect information about you from state departments of motor vehicles ("DMV") for use in the normal business course to verify the accuracy of the information you may submit to us. We may re-disclose such DMV information only for permitted uses, including collection purposes.
You agree that this policy is governed by Delaware laws, excluding the choice of law provisions thereof.
By using the Site, you consent to our Website's policy.
If we intend to amend our policies, we will post these updates to this page, and your continuing use of the Site will constitute your approval of this revised policy in such a situation. This Privacy Policy is effective as of February 7th, 2022.
If you have any questions regarding this policy, please contact our Privacy Officer at help@forwardly.com.